Contact Information
Customer Care & Support
At ROLU Collections, we are committed to providing a smooth experience from placing your order to receiving your products. If you have questions about our collections, products, shipping, returns, or an existing order, our support team is available to assist you.
- Email Support: info@rolucollections.com
- Business Phone: +44 7864 301740
- Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (UK Time)
How to Navigate Our Support
To help you find the information you need quickly, please refer to the relevant sections of our website:
- Order Tracking: Use your tracking information provided after your order has been dispatched to monitor your delivery.
- Returns & Refunds: For information about eligible returns, refunds, and return requirements, please visit our Refund & Return Policy.
- Shipping Information: For processing times, estimated delivery times, shipping costs, and available destinations, please visit our Shipping Policy.
- General Questions: If you cannot find the information you need, contact us directly using the email address or phone number above.
Business Information
- Business Name: ROLU Collections
- Business Address: ROLU Collections, Mor Workspace, Treloggan Ln, Newquay, Cornwall TR7 2FP, United Kingdom
- Official Email: info@rolucollections.com
- Business Phone: +44 7864 301740
Please note: ROLU Collections operates primarily as an online store. Our business address is provided for official business correspondence and does not operate as a retail storefront or local pickup location.
Before Contacting Us
For order-related enquiries, please include your order number and the email address used when placing your order. This helps us locate your order and assist you more efficiently.
Email: info@rolucollections.com
Phone: +44 7864 301740